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Help categories
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Popular articles
The guides players reach for most often.
- How do I create an account and start playing?Getting Started
- Understanding the Glicko-2 rating systemPlaying & Rules
- How to change your username and display nameAccount
- Choosing between Western symbols and Chinese charactersPlaying & Rules
- How daily puzzles and puzzle ratings workPuzzles & Lessons
- How to report a player for cheating or abuseFair Play
- Resetting your password or recovering your accountAccount
Frequently asked questions
Quick answers to the questions we hear most often.
Click Sign up and register with your email or a Google account. Email signups are activated by a link we send you, and the first time you sign in on a new device we email a six-digit code as well — that is what keeps somebody else out of your account if they ever learn your password. Online games on XiangqiPlay are played from a signed-in account, and signing in is what saves your games against the computer and rates them, so your results, rating and saved games all follow you. You can also play the computer as a guest with no account at all; guest games are just not saved or rated.
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